Condizioni d'uso

Fortuna Travel is invitation-only. An account is created by activating a valid invitation code, and it belongs to the person it was issued to. Do not share your account or your sign-in codes.

Membership tiers, their prices and their benefits are shown on the pricing page and may change. Where a change affects an active membership, we will tell you before it takes effect.

For flights, accommodation and car hire, Fortuna is an intermediary. Your booking is fulfilled by the airline, property or supplier, under their terms, and their conditions on changes, cancellation and refunds apply to it. We will tell you who that provider is before you book.

The Black Book, the member directory and the marketplace carry recommendations and listings from members and third-party providers. We verify identity and we run the Trust Points system, but we do not warrant the quality of any third-party service.

You can only review a transaction you actually completed. Reviews are attached to your identity, weighted by verified spend, and permanent - a negative review opens a seven-day window in which the provider can resolve the issue, which can soften its effect, but the review itself is not deleted.

We remove reviews that are unlawful, that identify someone without cause, or that were not made in good faith. We do not remove reviews because a provider dislikes them.

You keep ownership of what you post - photos, listings, reviews and profile content. By posting it you allow us to display it within Fortuna to other members and, where the content is public, on the public site.

Do not post content you do not have the rights to, content that is unlawful, or content that misrepresents a business or a person. We can remove content and suspend accounts that break this.

Group tours have their own booking conditions, dates, participant limits and supplier terms, shown with each tour. A place is confirmed only when the booking flow says it is confirmed.

Do not attempt to gain access to accounts or data that are not yours, scrape the site, interfere with its operation, or use it to send unsolicited messages to other members.

You can request deletion at any time from Settings in the mobile app or the public account deletion page. You can choose immediate processing or a 30-day cancellation window. Access ends when the request is submitted. A completed deletion is irreversible and rejoining requires a new invitation and approval. We can also suspend or close an account that breaks these terms.

Closing an account does not cancel bookings already made with a provider; those remain subject to that provider's terms. Required booking, payment, transfer, trust, dispute, fraud, tax and security facts may be retained in limited or anonymized form as described in the Privacy Policy. A Travel-only deletion does not delete the Privy identity, embedded wallet or immutable public blockchain transactions.

We may update these terms. The date at the top of this page shows when they last changed, and we will tell members directly about changes that materially affect them.

Questions about these terms go to [email protected].