Fortuna Travel Support
Support is provided in English by email at [email protected].
邮件联系我们
How to get help
Email [email protected] for help with invitations, sign-in, membership, profiles, wallet display, FUT transfer status, travel features, bookings, reports or privacy requests.
What to include
- The email address used for your Fortuna Travel membership.
- A brief description of what happened and what you expected.
- Your device platform, app version and any visible error message.
- A booking reference when the question concerns an existing booking.
Keep your account safe
Never email a one-time sign-in code, wallet private key, recovery phrase, password, passport number or full payment-card details. Fortuna Travel support will not ask for them by email.
Policies
Read the Privacy Policy and Terms of Use for information about account data, bookings and member responsibilities.